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Check In & Check Out
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Check-in Time is from 16:00 (4pm) onwards
Check-out Time is before 10:00am
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Payment
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Rates are quoted in South African Rand and are subject to change without notice. All accommodation must be paid either before or on arrival. This is to ensure that our guests are not inconvenienced with checkout during busy mornings and also to avoid any confusion about room rates. No bookings are guaranteed until reservation is confirmed by payment of a deposit. All online bookings are subject to an e-mail confirmation.
Payment may be made via Credit Card or cash. Only bank guaranteed cheques will be accepted. Online payments are subject to our Privacy Policy.
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Refunds
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Rooms of Choice
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Although every effort shall be made to provide you with the room of your choice, we reserve the option of room allocation. Should it be necessary to alter room allocation, for any reason, we shall endeavor to provide one with at least as good as facilities.
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Cancellation Policy
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We reserve the right to cancel any booking on any grounds we feel are necessary and will honor no liability by doing so. However, we will make every effort to find alternative accommodation for the guests, but we are not bound to do so.
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Breakfast Vouchers
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You will be issued with Breakfast Vouchers upon arrival, after the bill has been settled. These vouchers can be used for breakfast at Delfino's Restaurant between 07h30 and 11h00am, or for lunch or dinner at one of the following restaurants:
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Delfino's Pizzeria& Coffee Bar
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Kingfisher Seafood Restaurant
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Café Havana Cuban Restaurant
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Sea Gypsy Café
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Parking
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Laundry
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For your convenience laundry bags are placed in your cupboard. Please deliver laundry to reception. Laundry will be done within 48 hours and the bill will be for your account. Please do not hang towels or washing over the balustrades or decks.
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Keys
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A refundable key deposit of R20.00 will be payable upon check-in. Keys must be left at reception during the day.
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Swimming Pool
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General
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Bookings are for holiday purposes only and cannot give rise to a tenancy
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Persons occupying the apartments / houses may not exceed the number of persons indicated upon booking.
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Please leave the apartments / houses reasonable tidy and clean after use.
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Out of respect for all guests, noise must be kept down to a comfortable level.
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Room Service and Wake-Up Calls are available on request.
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Please keep furniture, fixtures and fittings in the same state of repair and condition as at the beginning of your stay. In the event of any damage to furniture, fixtures or fittings, you may be held liable for the replacement value or repair costs. This includes damage to the pool areas.
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The use of open fires and the burning of any candles or lanterns, in or around the apartments / houses, will not be permitted.
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We operate a non-smoking policy throughout the apartments / houses. You are welcome to smoke outside, where ashtrays and / or bins will be provided.
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No pets or animals, with the exception of guide dogs, are allowed on the premises.
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The use or sale of any illegal substance in the apartments / houses or on surrounding property is not permissible.
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We reserve the right to eject a guest/guests from the apartments / houses if they are not conducting themselves in an appropriate and / or acceptable manner to the building and/or other residents or staff.
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Domicilium Citandi et Executandi
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This contract is governed by the South African Law and the South African courts shall have jurisdiction in respect of any dispute between you and Point Village Self Catering.
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Point Village Self Catering chooses its domicilium citandi et executandi for all purposes under this agreement as:
Bland Street East 7
The Point
Mossel Bay
South Africa
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Domicilium citandi et executandi for the guest(s) will be the physical address provided upon booking.
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Terms & Conditions
